All case studiesFinancial Services

Digital Re-platforming — Royal London / Ascentric

Head of IT Operations with accountability for digital re-platforming, acquisition integration, and regulatory compliance across a major financial services platform.

£700m safeguarded

85,000 clients

£50m acquisition

FCA regulated

Led a digital re-platforming programme that safeguarded £700m in client assets and converted 85,000 clients to an online-only, digital-first service model.

Managed a £50m acquisition merger, secured board approval for the digital strategy, and coordinated ISO 27001 and FCA regulatory reviews.

Digital Re-platforming — Royal London / Ascentric — Dale Heenan