Dale Heenan — Executive Technology Leader
Executive Technology Leader

Dale Heenan

CIO · IT Director · Transformation Leader

Twenty years leading technology strategy at board level — FTSE100 financial services, advanced manufacturing, defence, and global mergers.

FBCSCISSPCIMA
About

The IT leader who covers all the ground — technology, security, and finance.

Dale Heenan

20+ years experience

FTSE100 to Series B

UK & International

I have spent the last twenty years leading technology strategy, enterprise transformation, and high-performing teams across some of the most complex and regulated environments in the UK and internationally.

My career spans financial services regulation at FTSE100 level, advanced manufacturing for defence and aerospace, global mergers across multiple jurisdictions, and the digital reinvention of organisations that had outgrown their infrastructure. I have been accountable for programmes worth tens of millions of pounds, teams spanning multiple countries, and decisions that reach the board.

What sets me apart is the combination of deep technical credibility, commercial acumen, and governance experience. As a Fellow of the BCS, a CISSP, and a Member of CIMA, I bring a perspective that bridges technology, security, and finance — enabling me to engage credibly with CTOs, CFOs, and board chairs in the same conversation.

Technology leadership is fundamentally about people, clarity, and courage: the courage to simplify what others have made complex, to say no to initiatives that do not serve the business, and to build teams that outlast any single leader.

Work

Case Studies

Six programmes across financial services, manufacturing, hospitality, and public sector — each with defined scope, personal accountability, and measurable outcome.

Financial Services

Financial Crime & Cyber Programme — St James’s Place

£11m programme across FTSE100 business; 40,000+ accounts remediated; £1.2bn in assets protected; 90% throughput improvement through agile transformation.

£11m programmeFTSE10040,000 accounts£1.2bn protected
Detail available on request
Manufacturing

Global Merger IT Integration — Cleanova

Four-country IT estate unified during merger; global service desk stood up; SAP payment automation saving 100+ Finance hours; IT budget reduced by 14%.

4 countries14% budget reduction100+ hours saved21% supplier improvement
Detail available on request
Leisure & Hospitality

Technology Innovation Hub — Longleat Safari

£450,000 profit contribution in year one; fully integrated website connecting six enterprise systems; user satisfaction improved by 32%.

£450k profit6 systems integrated+32% satisfaction1m+ visitors
Detail available on request
Manufacturing

ERP Transformation Across 26 Companies — Weybourne / Dyson Group

Led ERP migration for 26 companies across a global investment group; AI introduced to £3bn portfolio; IT separation of £100m business.

26 companies£3bn portfolio£100m separationInnovation Award
Detail available on request
Financial Services

Digital Re-platforming — Royal London / Ascentric

£700m in client assets safeguarded; 85,000 clients converted to digital-first; £50m acquisition integrated; ISO 27001 and FCA audits managed.

£700m safeguarded85,000 clients£50m acquisitionFCA regulated
Detail available on request
Higher Education

Cyber & Infrastructure Transformation — University of Gloucestershire

User satisfaction driven from 32% to 89%; ISO 27001 and Cyber Essentials Plus delivered; Office 365 and SharePoint migration during full organisational restructure.

ISO 27001Cyber Essentials Plus32% → 89% satisfactionHigher Education
Detail available on request
Areas of Expertise

Seven domains. One integrated capability.

IT Strategy & Technology Roadmapping

Board-approved multi-year technology strategies aligned to business growth, operating model, and risk appetite.

Enterprise Transformation & ERP

End-to-end transformation including ERP across 26 companies, digital re-platforming, M&A integration.

Cyber Security & Governance

CISSP-qualified; delivered ISO 27001, Cyber Essentials Plus, PCI DSS, and NIST frameworks.

Commercial & Financial Leadership

CIMA-qualified management accountant; proven IT budget reduction (14–17%) and board-ready reporting.

People Leadership & High-Performing Teams

Built IT functions from early-stage through enterprise scale; consistent satisfaction and SLA improvement.

Board & Executive Stakeholder Engagement

NED experience (7 years); Chair of Trustees; C-suite reporting across FTSE100, PE-backed, and public sector.

Innovation & Emerging Technology

Google Certified Generative IT Leader; introduced AI to £3bn portfolio; Dyson Innovation Award winner.

AI & Innovation

Built and deployed — not just advised.

Hands-on AI implementation across manufacturing, financial services, and leisure. Each deployment is in production, with a measurable outcome.

Google Certified Generative IT Leader

Google — Generative AI for IT Leadership

AI Legal & Taxation App

5 weeks → 5 days

New Group company formation

Global investment group

AI-Driven Pricing Tools

+7%

Gross margin improvement

Advanced manufacturing

Machine Learning Operations

Advanced manufacturing

+11%

Robotic Process Automation

Cross-border merger

200+

BI Geographic Dashboard

Leisure & hospitality

Automated

eSignature Platform

Independent build

Proprietary

Dementia-Assist Technology — 2025

Hardware and software solution enabling remote family support for dementia patients. Designed and built independently — no commercial brief, no budget, no team.

Leadership

22 years. Six elections. Never lost.

First elected to Swindon Borough Council in 2004, aged 24. Appointed to Cabinet in 2010. Served as Cabinet Member across Regeneration, Culture, Strategic Planning, and Organisational Excellence. Deputy Group Leader in opposition. 591 meetings. 90.5% attendance over 22 years.

22

Years served

6

Elections won

591

Meetings attended

What changed because of it

UK's first council solar bond

Pioneered a community investment model backing a £4.8m solar farm — the first of its kind by any council in the country. National coverage across energy and local government press.

Swindon Local Plan 2026

As Cabinet Member for Strategic Planning, approved a plan targeting 22,000 new homes. Annual completions more than doubled from 641 to 1,411 in the year it took effect.

Brunel's Carriage Works

Championed the regeneration of a historic site closed for 30 years into a Cultural Heritage Institute with the Royal Agricultural University. Shortlisted for national planning award.

£42m road infrastructure

Secured Government funding for a five-year road improvement programme serving thousands of new homes across East Swindon, including the Oxford Road and Commonhead link road.

£5m Health Hydro restoration

Led the Towns Fund bid that secured funding to restore Swindon's Victorian Health Hydro, built in 1891. Reopened January 2026 after decades of closure.

Nythe Parish Council

Founded the Nythe, Eldene & Liden Parish Council in 2014, delivering a £70 annual council tax saving per household and establishing community-level governance for the first time.

Professional Credentials

The combination that enables cross-domain leadership.

Fellow of the BCS, CISSP, and Member of CIMA: technology leadership, security authority, and commercial acumen in a single executive.

F

Fellow of the BCS (FBCS)

Chartered Institute of IT

since 2011

C

CISSP

ISC2

M

Member of CIMA

Chartered Institute of Management Accountants

C

CIMA Advanced Diploma (MCS)

CIMA

C

CIMA Diploma (OCS)

CIMA

G

Google Generative IT Leader

Google

M

MSP Foundation & Practitioner

AXELOS

P

PRINCE2 Foundation & Practitioner

AXELOS

I

ITIL Service Management

AXELOS

P

Pg Cert Internet Systems

University of Portsmouth

F

Future Leaders Academy

IDeA

Media

A public record of leadership in action.

22 years of public office means 22 years of accountability — to constituents, to journalists, and to the public record. Selected appearances and recognition below.

Broadcast

Channel 4 / Grand Designs

Kevin McCloud — Hab Housing, Swindon

Worked with Grand Designs presenter Kevin McCloud on sustainable residential development in Swindon. McCloud's Hab Housing and eco-builder Footstep Homes partnered with the council to deliver architecture 'of the highest order and world-beating sustainability.'

Award

Campaign for the Arts

Hearts for the Arts Awards — Shortlisted 2021

Nominated for inventiveness and lateral thinking in keeping libraries open and getting art on tour. One of a small number of councillors nationally recognised for arts leadership.

2021

Press

PV Magazine / Solar Power Portal / edie.net

National coverage — UK's first council solar bond

Covered across national energy, local government, and sustainability press. Featured in PV Magazine, Solar Power Portal, edie.net, Local Government Lawyer, and localgov.co.uk.

2016

Published Author

Thriller fiction.

Writing under his own name. Two thrillers published through Ink & Forge — available on Kindle Unlimited and in paperback.

The Vatican Correction

Dale Heenan

Ink & Forge2025

Thomas Reyes, a document expert, is hired to verify ancient church records in Rome. He expected dusty files and long hours. He found a body — and a conspiracy that reaches the highest levels of the Vatican.

View on Amazon →

What the Tunnels Remember

Dale Heenan

Ink & Forge2026

Available for pre-order. The second thriller from Dale Heenan — publishing 2 June 2026.

View on Amazon →
Contact

Let's talk.

I'm open to conversations about senior technology leadership roles, advisory appointments, and strategic projects. All enquiries are treated with discretion.