leisure & hospitality
Technology Innovation Hub — A major UK visitor attraction
- role
- Head of IT · contract
- when
- April 2021 — December 2022
- where
- A major UK visitor attraction
all case studies
A 9,800-acre estate, over a million visitors a year, and six enterprise systems that had never spoken to each other — ERP, CRM, EPOS, stock, ticketing and property. The innovation hub was expected to pay for itself, and did: £450,000 in its first year.
£450k profit
6 systems integrated
+32% satisfaction
1m+ visitors
Established a technology innovation hub that generated £450,000 profit in its first year of operation.
Delivered a fully integrated website connecting ERP, CRM, EPOS, stock management, ticketing, and property systems across a complex 9,800-acre commercial estate receiving over one million visitors annually.
