financial services
Digital Re-platforming — A UK life and pensions group
- role
- Head of IT Operations · contract
- when
- June 2017 — March 2019
- where
- A UK life and pensions group
all case studies
£700m of client assets sitting on a platform being replaced underneath them, 85,000 clients to move to digital-only service, and a £50m acquisition to integrate — with ISO 27001 auditors and the FCA reading the same work.
£700m safeguarded
85,000 clients
£50m acquisition
FCA regulated
Led a digital re-platforming programme that safeguarded £700m in client assets and converted 85,000 clients to an online-only, digital-first service model.
Managed a £50m acquisition merger, secured board approval for the digital strategy, and coordinated ISO 27001 and FCA regulatory reviews.
